Privacy Policy

1. Introduction

Merotrix LLC ("Merotrix," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use the Merotrix website and services (collectively, the "Services").

2. Information We Collect

We collect information you provide directly, such as your name, email address, billing information, and any contact lists, scripts, notes, call recordings, or other data you upload or create while using the Services.

We also collect information automatically, including usage data, device and browser information, IP addresses, and cookies or similar technologies to help us understand how the Services are used and to improve your experience.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Services; process payments; communicate with you about your account; provide customer support; ensure security; comply with legal obligations; and understand usage trends.

4. How We Share Your Information

We do not sell your personal information. We may share information with service providers who perform functions on our behalf, such as payment processing, hosting, analytics, and customer support. We may also share information if required by law or to protect our rights or the safety of others.

5. Cookies and Analytics

We use cookies and similar technologies to operate the Services, remember your preferences, and analyze usage. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Services.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. You may request deletion of your account and associated data by contacting us. We may retain certain information as required by law or for legitimate business purposes.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at admin@merotrix.com. We will respond in accordance with applicable law.

9. Children's Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or through the Services. Your continued use of the Services after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at admin@merotrix.com.